As of September 2025, Zain Group, a top provider of ICT and digital lifestyle communications in eight markets in the Middle East and Africa, has moved up in its Morgan Stanley Capital International (MSCI) Environmental, Social, and Governance (ESG) rating from “BBB” to “A.”
The higher rating shows that Zain is very dedicated to good corporate governance, being open and honest, following the rules, and using the best practices from around the world for risk management and disclosure. Zain has made it easier to reduce risks, make sure that financial reports are accurate, and create a culture of compliance throughout the company by improving internal controls and board oversight.
The Group has been working on creating an operating model that is flexible and long-lasting, and that balances technological progress with responsible business practices. Zain has become a leader in the ICT sector and a driver of sustainable value creation because of its focus on accountability, ethical behavior, and openness.
The upgrade to Zain’s ESG rating also shows that the company is still making progress in protecting and keeping private data. The Group has put in place a number of oversight systems, received ISO certifications for several business units, and improved data protection measures to comply with stricter privacy laws, especially in markets like Kuwait.
Zain has also improved its corporate governance framework by making roles and responsibilities clearer at the board level and giving executive management more oversight. The MSCI upgrade shows that the company is committed to doing business ethically, acting responsibly, and helping employees grow through training and engagement programs.
This milestone shows that Zain Group is still working to include sustainability, governance, and operational excellence in its business strategy. This will help the company grow in the long term while still being a responsible corporate citizen.
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